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Success in mass customisation depends on positive identification of every item at key points in the process. Risks can remain even when a manufacturer produces items in strict sequence. Human error can step in.

In healthcare, for instance, the consequences of delivering the wrong item in a correctly labelled package can be huge. Likewise the wrong body panel in a stillage can disrupt a car assembly plant and incur a fine.

Problem

A typical implementation of an ERP or manufacturing system will issue job instructions for each stage of the process. It will record their completion along with quantities scrappage and waste. However a verification procedure at key points like packaging may be necessary to eliminate potential risks.

Solution

In general verification at the packaging stage requires matching each item to the job instruction. An offline method may involve matching data fields in a Data Matrix code on the item to data in the job instruction. An online method would match the data to records in the database.

There are as many situations as there are companies and types of product. The automotive industry was a leader in this area driving target rates of error down to one in many millions. Codeway has considerable experience in applying verification processes to parts manufacture and distribution in this industry. Similar methods apply to healthcare products.

PROCESS POINT SOLUTION

Problem ERP system issues packaging and delivery instructions for a customised product but does provide a verification process.

Solution Terminals to match item barcodes or Data Matrix codes with delivery instructions and keep traceability records.

Scope Companies and corporations of any size. Turnover: £2.5 million to £25 billion

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Unique Device Identification

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